Privacy Policy

Fresh Glow Cleaning Service (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect
We may collect personal information that you voluntarily provide when you complete a contact form, submit a service request, call us, email us, or otherwise communicate with us through the website. This information may include your name, phone number, email address, property or service location details, and any other information you choose to provide in your message or request.

We may also collect limited technical information automatically when you visit the website, such as your IP address, browser type, device type, pages visited, and general website usage data. This information helps us understand how visitors use the website and improve its performance.

2. How We Use Your Information
We use the information we collect to respond to inquiries, review service requests, provide estimates, schedule or coordinate services, communicate with you about your request, improve our website, maintain our records, and operate our business more effectively.

We may also use your information to send important service-related communications. If we ever send promotional emails, you will have the option to unsubscribe from future marketing communications.

3. How We Share Your Information
We do not sell your personal information. We may share your information with trusted service providers or contractors who help us operate our website, manage communications, support our business operations, or provide services on our behalf. We may also disclose information when required to comply with applicable law, legal process, or to protect our rights, safety, property, or business interests.

4. Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. Cookies are small data files stored on your device that help websites recognize returning visitors and remember certain preferences.

You can usually adjust your browser settings to refuse or delete cookies. Please note that some parts of the website may not function properly if cookies are disabled.

5. Data Security
We take reasonable administrative, technical, and organizational measures to protect the personal information submitted through our website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If we become aware of a security incident involving personal information, we may take steps we believe are appropriate under the circumstances, including notifying affected individuals when required by applicable law.

6. Data Retention
We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing services, resolving disputes, and complying with legal obligations.

7. Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices, content, or security of any third-party website. We encourage you to review the privacy policies of those third parties before providing any personal information.

8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through the website. If we learn that personal information from a child under 13 has been submitted to us without appropriate consent, we will take reasonable steps to delete that information.

9. Your Choices
You may contact us at any time to request that we update or delete the personal information you have submitted through the website, subject to any legal or business recordkeeping obligations we may have. You may also opt out of promotional emails by using the unsubscribe link included in those messages, if applicable.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website features, or legal requirements. Any updated version will be posted on this page with a revised effective date.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Fresh Glow Cleaning Service
Phone: (864) 655-9507
Email: [email protected]